Mailclerk

Terms of Service

Last updated: October 8, 2026

These Terms of Service ("Terms") are an agreement between you and Mailclerk LLC, a Texas limited liability company ("Mailclerk," "we," "us," or "our"). They govern your use of the Mailclerk mobile app, web app, and website at mailclerk.io (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old and located in the United States to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf.

2. The Service

Mailclerk is an email client for Gmail. With your permission, it reads, sorts, labels, archives, and moves your email; extracts tasks and events; suggests replies; helps you unsubscribe from mailing lists; and cleans up your inbox. We may change, add, or remove features at any time.

3. Your Google Account

To use Mailclerk, you connect a Google account and grant the Service permission to access it. You are responsible for your Google account and its credentials. Your use of Gmail and other Google services remains subject to Google's own terms. Mailclerk is not affiliated with or endorsed by Google.

You can revoke Mailclerk's access at any time from your Google account settings. Some or all of the Service will stop working if you do.

4. AI Features and Automated Actions

Some features use AI to sort email, extract tasks and events, and suggest replies. AI output can be wrong or incomplete. You are responsible for reviewing anything the Service suggests before relying on it, and for any email you send, including suggested replies you choose to send.

The Service acts on your mailbox only according to your instructions and the rules you set. Mailclerk sends email only when you press send.

When you use inbox cleanup, messages you choose are moved to your Gmail archive or trash. Gmail permanently deletes messages that stay in trash for 30 days. If you choose to permanently delete messages or empty your trash, those messages cannot be recovered. Before confirming any cleanup, make sure you no longer need the messages.

5. Acceptable Use

You agree not to:

  • Use the Service to violate any law or anyone's rights, including privacy and intellectual property rights.
  • Use the Service to send spam or other unsolicited bulk email.
  • Upload or transmit viruses, malware, or other harmful code.
  • Reverse-engineer, decompile, or attempt to gain unauthorized access to the Service or its systems, except where the law expressly permits it.
  • Interfere with or disrupt the Service, or use it in a way that could harm us or other users.
  • Resell, sublicense, or provide the Service to others.

6. Payments, Subscriptions, and Trials

Purchases. Paid plans are purchased through Stripe on our website, not through Apple. Prices and plan details are shown before you buy. You authorize us and Stripe to charge your payment method for all fees, plus any applicable taxes.

Automatic renewal. Monthly and annual subscriptions renew automatically at the end of each billing period, at the then-current price, until you cancel. We will notify you before any price increase takes effect.

Free trials. If you start a free trial, you will be charged the subscription price when the trial ends unless you cancel before then. Trials are limited to one per person, as we determine.

Fixed-term passes. Some plans, such as early-access passes, are a single payment for a fixed period shown at purchase. They do not renew automatically.

Cancellation. You can cancel at any time from Settings → Billing in the app, which opens our billing portal at Stripe. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Refunds. Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial billing periods.

7. Your Content

You keep all rights to your email and other content that you access or create through the Service ("Your Content"). You grant us a limited license to access, process, store, and transmit Your Content only as needed to provide the Service to you, as described in our Privacy Policy. We do not use Your Content to train AI models.

8. Our Intellectual Property

The Service, including its software, design, and branding, is owned by Mailclerk and protected by law. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own email. If you send us feedback or suggestions, we may use them without any obligation to you.

9. Apple App Store

If you downloaded the app from the Apple App Store:

  • These Terms are between you and Mailclerk only, not Apple. Mailclerk, not Apple, is responsible for the app and its content.
  • Your license to the app is limited to use on Apple-branded devices you own or control, as permitted by the App Store's Usage Rules.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
  • Mailclerk, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection claims, and intellectual property infringement claims.
  • You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

10. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. If we terminate a paid plan for reasons other than your violation of these Terms, we will refund the unused portion of any prepaid fees.

Sections 4, 7 (the license to process Your Content ends when your account is deleted), 8, and 11 through 15 survive termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE, OR THAT ANY EMAIL WILL BE SORTED, DELIVERED, OR PRESERVED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAILCLERK AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

Some states do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Mailclerk and its members, managers, employees, and agents from any claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Service, Your Content, or your violation of these Terms or of anyone's rights.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Texas, and you and we consent to their jurisdiction. Before filing a claim, you agree to contact us at [email protected] and try in good faith to resolve the dispute informally for at least 30 days.

15. General

  • Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will notify you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated Terms.
  • Assignment. You may not transfer these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce any part of these Terms is not a waiver of our right to do so later.
  • Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Mailclerk about the Service.

16. Contact Us

Mailclerk LLC
Email: [email protected]